Privacy Policy

Catchie is a Google Ads management agency based in Auckland, New Zealand. We help tradies and small service-based businesses attract quality leads through Google Ads. You can contact us at:

• Email: hello@catchie.nz
• Phone: 021 0225 8787
• Location: Auckland, New Zealand

We may collect the following types of personal information:

• Contact information — your name, email address, phone number, and business name when you fill out a contact or enquiry form.
• Usage data — pages visited, time spent on the site, browser type, and IP address collected automatically via cookies and analytics tools.
• Communication records — emails, messages, or notes from calls when you communicate with us directly.
• Business information — details about your business, budget, and advertising goals that you share with us during onboarding or consultations.

We use the information we collect to:

• Respond to your enquiries and provide requested services.
• Set up, manage, and optimise your Google Ads campaigns.
• Send you performance reports and campaign updates.
• Improve our website and services through anonymised analytics.
• Comply with legal obligations.

We will never sell your personal information to third parties, and we will not use it for purposes beyond those listed above without your consent.

Our website uses cookies and third-party analytics tools (including Google Analytics) to understand how visitors use the site. This data is aggregated and anonymised where possible. You can control cookie preferences through your browser settings, though disabling cookies may affect site functionality.

We may also run Google Ads remarketing tags on our website. This means Google may show our ads to people who have previously visited our site. You can opt out of personalised advertising through Google's Ad Settings.

Your information is stored securely using reputable third-party platforms (such as email and CRM software). We take reasonable steps to protect your information from unauthorised access, loss, or misuse. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

In delivering our services, we may share relevant information with trusted third parties including:

• Google LLC — for running and managing Google Ads campaigns on your behalf.
• Analytics providers — for website performance insights (data is anonymised).
• Email and communication tools — to manage correspondence and reporting.

These third parties are required to handle your information in compliance with applicable privacy laws and are not permitted to use it for their own marketing purposes.

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate or outdated information.
• Ask us to delete your information (subject to legal obligations).
• Withdraw consent for us to use your information at any time.

To exercise any of these rights, please email us at hello@catchie.nz. We will respond within a reasonable timeframe.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

• Email: hello@catchie.nz
• Phone: 021 0225 8787